| Individual and Family Plans | Contact Information |
|---|---|
| ACA (Health Reform) Education Hotline | (888) 809-2810 |
| New Enrollment | (800) 531-4456 |
| Member Customer Service | (888) 697-0683 |
| Away From Home Care® (away from home urgent care) | Call the toll free number on the back of your ID card |
| Plans | |
| Medicare Plans | (855) 204-1846 |
| Dental Plans | |
| Dental Customer Service | (800) 367-6401 |
| Dental Sales | (800) 367-6401 |
| Additional Contact Information | |
| Illinois Department of Insurance | Chicago (312) 814-2420 Springfield (217) 782-4515 |
| Blue Access for MembersSM (BAM) | bcbsil.com/member |
| Blue 365 Deals | (855) 511-BLUE |
| Membership Address | Blue Cross and Blue Shield of Illinois P.O. Box 660819 Dallas, TX 75266-0819 Attn: Membership |
| Claims Address | Blue Cross and Blue Shield of Illinois P.O. Box 660603 Dallas, TX 75266-0603 |
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