Questions? Call 888-809-2810 (Mon. to Fri. 8 a.m. to 5 p.m.)

Who Is Think Blue?

Health insurance isn’t always easy to understand. That’s why Blue Cross and Blue Shield of Illinois (BCBSIL) started Think Blue. Think Blue community specialists work with many different community groups and professionals to set up free health insurance information sessions.

We offer sessions that cover a wide range of health insurance information. Our community specialists are available to talk about individual and family coverage and the Affordable Care Act (ACA) in easy-to-understand terms. We’re on the road all year educating communities – in both English and Spanish – about their health insurance options and how to enroll.

Think Blue Can Help You

  • Talk to your group about a wide variety of insurance-related topics
    • What is the Affordable Care Act and how does it impact you or your family
    • Understand what options are available and how to choose the right health plan for individuals and families
    • Understand your benefits and how to make the most of your insurance
  • Staff a health insurance booth at your event to answer health insurance questions and hand out helpful brochures.
  • Discuss health insurance related topics by serving as panelists
  • Provide editorial content for your newsletters, websites, employee publications and other communications

We are also certified to train specialized groups, such as navigators, case workers, and social workers. Our services are available to churches, non-profits, employers, schools, and other community groups interested in learning more about health insurance.

Partner with Us to Educate Your Community

To arrange a seminar or to invite a local Think Blue community specialist to your next event, send us an email at

Meet the Think Blue Team

spanish icon Offers seminars in Spanish



Glen Brooks is a native Chicagoan. He studied health administration at Southern Illinois University – Carbondale. He has five years of experience in pharmaceutical sales and more than 20 years of experience in the managed care sector. In 2009, Glen started Kamp Around Kids. This non-profit community organization provides violence prevention services and health education.

Glen is also an active member of Kappa Alpha Psi Fraternity Inc. He currently serves as Junior Vice President for their Chicago Alumni Chapter and sits as a Board Director for the Edward G. Irvin Foundation.

Set up a one-on-one appointment with Glen.




Marta Franczyk joined BCBSIL in 2019. She brings seven years of Medicare experience gained while working as a producer and broker for major health insurance companies. In addition to her valuable work experience, Marta holds a bachelor’s degree in Business Administration, an MBA in Health Administration, MBA Plus Advanced Certificate in Managed Care and a Medical Billing certificate.

She also takes part in ongoing training that allows her to attain broad knowledge of products and logistics, deepen her Medicare expertise as well as all around insurance knowledge.

After years of working in the banking industry, Marta transitioned into a career that aligned with her passions: health care and making Medicare easier to understand. As a producer, Marta met with seniors on a daily basis, created long-lasting relationships and served as liaison between members and insurance companies. She conducted both one-on-one and group presentations, explained features of Medicare plans, addressed potential member’s needs and enrolled seniors in desired plans. She conducted marketing campaigns, taken part in marketing events such as festivals and health fairs, and volunteered her time to provide assistance to members at local health clinics. Marta vows to continue making insurance easy to understand and serve the community by educating its members on available resources.

Set up a one-on-one appointment with Marta.




Jasmyn Lilly has years of experience in the Chicagoland health care market. She has worked as a General Agent and speaks to community partners about many health care topics. Her experience, along with her work in the pharmaceutical industry, gives her a holistic understanding of how health care has evolved.

Jasmyn is experienced in Medicare, large and small group plans, and in the Affordable Care Act. She has worked with Senior Education programs, non-profit organizations, small businesses and community organizations to help them understand the complex health care system. Jasmyn strives to empower the community to better understand their health care options.

Set up a one-on-one appointment with Jasmyn.




Santonya Scott joined BCBSIL in 2019. She started her career in the health care industry in 2016 where she found her passion working with the aging population. She holds a Bachelor of Arts degree and has a health producer license in IL, MT, NM, OK and TX. Santonya has experience educating the community about Medicare, Medicaid and other government programs. She continues to pursue certifications and training to increase her knowledge about ongoing changes in the health care industry.

As a Think Blue ambassador, Santonya has built and maintains strong relationships in the community by implementing Medicare community outreach programs, organizing events and volunteering. Santonya’s mission is to serve BCBSIL members and communities and help them live better, healthier lives--one person at a time.

Set up a one-on-one appointment with Santonya.



Joyce Valdez joined BCBSIL in 2013. Before this, Joyce worked for several Chicagoland area hospitals as a medical assistant, Latino community events coordinator and as a trained Spanish Medical Interpreter. Joyce has coordinated health fairs, physician lectures and developed health screening sessions to educate the community.

Joyce earned her Bachelor’s Degree in Organizational Management from Concordia University. She also has a certificate for Spanish interpretation in the medical, educational and legal settings. She an active member of Latinos for Advancement, a Business Resource Group at BCBSIL.

Set up a one-on-one appointment with Joyce.

Free One-on-One Help

Register to meet one-on-one with our trusted community specialists who can give you the help you need to shop for health insurance.

Downloadable MATERIALS

We offer helpful materials for you to download and keep in case you need more information about the Affordable Care Act (ACA), how to enroll and how to use your health insurance.